To use the app, you need to create an account by registering. This is necessary to keep your data safe and accessible from multiple devices.
It is possible to register through ROOV, Facebook, your Google or Apple account.You can use ROOV from multiple devices. Here you just need to log in the same way as on your other devices.
Maybe you have multiple accounts with different login methods (Google, Apple, Facebook or password). Check if you can log in using a different method.
iOS: click on the avatar button at the top right under settings select Profile and select Delete Profile.
Android: At the moment, it is not possible to delete your account in Android. You can delete your account by sending an email to customercare@roov.app.
Privacy is one of the most important values for us. Your data is stored on Belgian servers that meet the very highest security standards. We attach enormous importance to the privacy of our users. Because we work under the licence of the National Bank, we also have to comply with the strict regulations and conditions in terms of storage of all data.
With ROOV, you are and remain the owner of your data! You can therefore rest assured that your data will not be sold on to third parties, not even anonymously or aggregated. Your data can only be used to improve our services, for example to train our artificial intelligence. This is of course entirely in accordance with GDPR regulations.